FAQ

When can I expect to receive my order?

Order processing time (the amount of time from when we receive your order to the time it is shipped out) is approximately 5-7 business days. If you need an item by a specific date, please contact us and consider upgrading shipping to ensure its timely arrival. While we do our best to have a quick processing time, please understand that we can not guarantee an orders delivery time do to USPS delayed processing and shipping times.

Do you ship internationally?

Unfortunately we are unable to ship outside of the United States. This does however include Hawaii and Alaska. We are actively working to find a solution to being able to ship internationally.

How do I cancel my order?

You have 24HRS from the time of purchase to cancel your order! Please email us at cowtivity1@gmail.com within 24 hours. After the 24 hours we may not be able to issue a refund. Please allow 7-10 business days for your account to reflect a refund after we email you confirmation that you have been refunded.

If there are any damages while shipping, please send a picture of the box & the damaged product & we will get back to you to resolve the issue within 24-48hrs.

Can I return Clearance or Misprint Items?

Unfortunately it is disclosed in the listing that it is non-returnable. You may not under any circumstances return clearance or misprint items.